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Terms & Conditions, FAQs

FAQs

Where are classes held?

Activity studio,

Cobham Hall, 

Brewers Road,

Cobham

DA12 3BL​​

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Is there parking?

Yes, there is parking on site. After booking, you will receive a video link with instructions on where to park.

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Are the classes suitable for beginners?

Yes, most participants are new to Pilates! Options will be added to some exercises to ensure everyone is working at a comfortable level for them.

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FAQs continued

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What should I wear?

Comfortable clothes that are easy to exercise in, including bending forwards and kneeling. Socks must be worn if using equipment provided.

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Is equipment provided?

Mats and small equipment is provided. You are welcome to bring your own mat or towel if preferred. 

Monthly Membership T&Cs

This plan enables you to attend one class per week every month. You are able to cancel your membership at any time.

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This membership is based on class being available for 46 weeks of the year to enable staff sickness/holiday. Notice will be given as far in advance as possible for these situations. 

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Memberships will not be refunded once booked.

A health declaration form will be sent to you after booking your first class; it is compulsory to complete this before attending for the first time. 

Pay As You Go T&Cs

Payments for sessions will be taken in advance in order to reserve your place. To cancel or reschedule your booking, you must contact us at least 24 hours before your booking time. Cancellations made within this 24 hour period will result in the loss of your payment. This policy also applies if you do not attend your session.

 

Please give as much notice as possible, so that your space can be made available for another participant. We hope you understand the need for this policy.

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A health declaration form will be sent to you after booking your first class; it is compulsory to complete this before attending for the first time.​

 

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Health declaration - Physical Activity Readiness Questionnaire (PAR-Q)

Birthday
Day
Month
Year

Welcome to Pilates with Charlotte. It is important that you complete this PAR-Q so that we know you are safe to exercise. Make sure that you read all questions carefully and answer honestly.

Has your doctor ever said that you have a heart condition and recommended only medically supervised activity?
Yes
No
Do you have chest pain brought on by physical activity?
Yes
No
Have you developed chest pain in the last month?
Yes
No
Do you tend to lose consciousness or fall over as a result of dizziness?
Yes
No
Do you have a bone or joint problem that could be aggravated by the proposed physical activity?
Yes
No
Are you currently, or have you been pregnant in the last six months?
Yes
No
Have you had an operation in the last 6 weeks?
Yes
No
Are you aware, through your own experience or from a doctor’s advice, of any other physical reason why you should not exercise without medical supervision?
Yes
No

YES to one or more questions:

You should consult with your doctor to clarify that it is safe for you to become physically active at this current time and

in your current state of health.

NO to all questions:

It is reasonably safe for you to participate in physical activity, gradually building up from your current ability level.

If you answered YES to any of the questions above: “I have sought advice from a medical professional who has approved me to exercise”
Yes
No

This physical activity clearance is valid for a maximum of 12 months from the date it is completed and becomes invalid if your condition changes so that you would answer YES to any of the questions.

 

“I confirm that all information given is accurate to the best of my knowledge and that all exercise is done at my own risk throughout the duration of this course”


I have read, understood and accurately completed this questionnaire. I confirm that I am voluntarily engaging in an acceptable level of exercise, and my participation involves a risk of injury.

Date
Day
Month
Year
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